Car parking charges at St Mary's Hospital

We operate an Automatic Number Plate Recognition (ANPR) in some of our car parking areas. The parking tariff is as follows:

Length of stay Price
Up to 1 hour £2.05
1 to 2 hours £3.60
2 to 4 hours £6.20
4 to 6 hours £8.30
6 to 24 hours £13

Reduced rate parking for visitors of long term inpatients

Concessionary parking for visitors of inpatients after 7 days

Please note concessionary parking is currently under review.

Regular and frequent visitors of a patient who has been in hospital for the past 7 days and remains an inpatient, is eligible to park at the concessionary rate of £2 per day. This concession is authorised by the ward manager and will be payable at the Cashiers Office in the main reception area.

Free parking for visitors after 14 days

Please note parking for visitors after 14 days is currently under review.

Visitors of patients who have been in hospital for 14 days or more and remains an inpatient and are visiting more than 4 times per week are eligible for FREE parking for up to four weeks. Visit the Cashiers Office in the main reception area for more information.

Blue Badge drivers Blue Badge holders

All visitors who have a blue badge, must register their vehicle, either by speaking to the APCOA onsite team, or registering on their website: https://bluebadge.apcoa.co.uk/
The registered keeper of a Blue Badge should display a valid blue badge when on site and park considerately.

Car parking frequently asked questions

During the current building works the drop off bays have been relocated in the Main entrance car park, this is an ANPR camera and the drop off only bays will be limited to 30 minutes only.

Providing parents and those caring for children who use the nursery drop off within 20 minutes there is no charge.

ANPR is used to improve our management of traffic and car parking on the St Mary’s Hospital site. This is the only purpose for which collection of number plate data will be used.

Details can be found on and next to the pay machines in the car parks. You can also call 0345 434 8008 and pay over the telephone. The location code for the St Mary’s site is 2053. Details are also available at www.apcoaconnect.com and you can download the app from the Apple App Store, Windows Store or Google Play.

ANPR will search for the number plate on any vehicle. If the mobility vehicle has a number plate it will recognise that and register the number. Mobility vehicles that do not have a number plate are not affected.

No, you don't get charged if you can't find a space to park but our advice is to contact the parking team. There are call points in the car parks and they can advise you where there may be parking spaces. The ANPR system allows 20 minutes for people to find a parking space.

There are 3 principal entrances / exits from the St Mary’s Hospital site.

  • Main entrance from Medina Way
  • Entrance to Community Unit (previously known as Laidlaw), Asthma and Allergy Clinic, Orthotics, Prosthetics, OT, Physio, etc. from Dodnor Lane (opposite ITS Tools)
  • Entrance to Sevenacres (past the helipad) from Dodnor Lane

There are processes in place to deal with concerns and complaints as and when they arise. Concerns should be raised with our parking contractors APCOA via: IOW.parking@apcoa.com or in person, via their on-site office near the main entrance patient and visitor car park.

For car park and security complaints, please email: ukcustomercomplaints@apcoa.com

View Apcoa Customer Complaints Policy and Procedure