Isle of Wight Ambulance Service (IWAS) is part of Isle of Wight NHS Trust.
Our service encompasses the Clinical Co-ordination Centre, Frontline Operations, Patient Transport Service, Education and Training, and Emergency Preparedness, Resilience and Response for an Island population of around 140,000 people. The Ambulance service also provides a trust wide service for fleet, non-patient transport and the trust switchboard.
- Our Clinical Co-ordination Centre, which includes our 111 and 999 teams, handles around 32,000 emergency 999 calls and 103,000 NHS 111 calls. In 2023 there were over 28,000 ambulances dispatched across the Island.
- Patient Transport Service PTS is the transport link for our patients requiring outpatient, day case, and inpatient hospital services, both on and off the Island. In 2023 the PTS service undertook over 23,000 patient journeys
- Frontline Operations deliver the national ambulance response programme to ensure patients received the right care, from the right person at the right time.
- Our response model reflects the need of our local community. For life threatening medical emergencies our volunteer community responders may be the first person on scene providing vital lifesaving interventions prior to the arrival of the statutory ambulance vehicle.
- For our non-emergency calls, our community practitioner paramedics have enhanced skill sets to manage patient care at home potentially avoiding hospital admission.
- Our Education and Training team consists of qualified tutors and educators who deliver various training and programmes including accredited qualifications to meet the needs of both ambulance staff and our community.
- Emergency Preparedness, Resilience and Response EPRR ensure that the service is able to meet its duties under the civil contingencies act, providing suitably qualified, experienced and empowered personnel.
Our diverse workforce is made up of people from all backgrounds who work in a range of clinical and support roles.
